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Emotional Intelligence is Not Emotional Control

  • Writer: Waguthi Mahugu
    Waguthi Mahugu
  • 1 day ago
  • 3 min read

Emotional intelligence in leadership is not about looking calm all the time. Many leaders try to stay pleasant, neutral and composed so they will not rock the boat. On the surface it looks mature. In practice it can turn into a clever way of avoiding what is true in the room. The goal is not to feel less. The goal is to see more clearly so you can lead better.

For a leader, emotional intelligence is accuracy. It is being honest about what is happening inside you, what is happening in the team and what the moment really needs. Emotions are not a problem to tidy up. They are data about risk, trust, energy and alignment. The more clearly you can read that data, the better your decisions and conversations will be.


Many leaders are not short of emotional intelligence. They are short of permission. They do not feel free to say to themselves I feel under attack, I feel disappointed, I feel threatened, I feel alone. So they say they are fine. Fine becomes fog. In that fog you miss early warning signs in your team, you misread silence as agreement and you become easy to push into reactive decisions. When you cannot name what you feel, you cannot choose how to lead. Your nervous system takes over and your title simply adds volume to an unprocessed reaction.


A core leadership shift is to treat emotion as a signal, not a command. The first wave of feeling is rarely the full truth. It might belong partly to the present and partly to an old wound. Leaders who react fast often skip interpretation. Leaders with high emotional intelligence create a small pause. In that pause they ask three simple questions. What exactly am I feeling. What might it be pointing to. What kind of leader do I want to be in this moment. That pause is not suppression. It is precision and it changes the tone of the whole room.


Words matter. In teams, people use one emotion word for many different states. When someone says I am stressed, they might mean they are overloaded, or they feel powerless, or they feel unseen. When someone says I am angry, they might really be hurt or scared or grieving. If you as a leader cannot tell which one it is, you will apply the wrong fix. You will offer a day off when the real need is clarity. You will call for a hard boundary when the real need is repair. You will push for repair when someone is ready to leave completely. Upgrading your emotional vocabulary is not a soft skill. It is a hard leadership tool.


All of this is trainable. In our leadership emotional intelligence work, we begin with a simple self assessment so you see clearly where you stand in self awareness, self regulation, motivation, empathy and social skills. Then we help you turn that score into a one week action plan with tiny daily practices you can test in real meetings and conversations, and a review rhythm that keeps you improving instead of guessing. The aim is not to turn you into a perfect person. The aim is to help you become the kind of leader whose clarity, steadiness and empathy are felt by the whole team long before you say a word.


 
 
 

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